Support Center
Find answers to common questions, browse our documentation, or get in touch with our support team.
Frequently Asked Questions
Everything you need to know about GoValidate
How does GoValidate work?
GoValidate uses AI to analyze Reddit conversations and identify real problems that people are discussing. It then helps you validate your startup ideas with comprehensive market research, competitive analysis, and strategic execution plans.
What plans are available?
We offer three plans: Starter ($9/month for 3 validations), Pro ($29/month for 12 validations), and Premium ($59/month for 30 validations). All plans include our core AI-powered validation features. You can also purchase additional validations as needed.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. If you cancel, you'll continue to have access to your paid features until the end of your billing period.
How accurate are the AI-generated insights?
Our AI analyzes real conversations from Reddit to identify genuine problems and pain points. The insights are based on actual market demand, but like any startup research, success depends on execution, market timing, and your specific approach.
Do you offer refunds?
We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with GoValidate within your first 30 days, contact us for a full refund.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Upgrades take effect immediately, while downgrades take effect at the next billing cycle. Your usage limits will adjust accordingly.
How do you ensure data privacy?
We take data privacy seriously. We only analyze public Reddit posts and don't store personal information. All user data is encrypted and we comply with GDPR and other privacy regulations.
Still need help?
Our support team is here to help you succeed with GoValidate. Get in touch and we'll respond as soon as possible.
Contact Support